Contact Us

Under the steps outlined below, contact support for questions about orders, product details, shipping or tracking, problem items, payments, refunds, privacy, or site policies.

Information to include

For the guidance on this page, for order matters, provide the order number and order email. In this customer-service process, for product or delivery problems, add a clear explanation and relevant photos or video. For the request described here, for payment or refund questions, identify the order and describe the transaction without sending full card or account credentials.

Response timing

Under the steps outlined below, we work to review complete requests promptly. For the guidance on this page, holidays, high request volume, carrier investigations, or requests requiring additional evidence may delay a response.

Email: zmrdebyl@gmail.com
Mailing address: 760 Pike St, Seattle, Washington, 98101, United States
Phone: (564) 794-6352